Returns & Exchanges
At The Antiqued Mirror Company, we strive for perfection in every reflection, but if your handcrafted mirror doesn't perfectly complement your space, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original specialized packaging to prevent transit damage.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 30 days of delivery with your order number and reason for return to receive a Return Merchandizing Authorization (RMA).
- 2.Secure Packaging
Place the mirror back into its original protective wooden crate or reinforced box, ensuring all corner protectors and foam inserts are securely in place.
- 3.Schedule Collection
Once your return is approved, we will coordinate a specialized fragile-goods courier to collect the item from your residence at a scheduled time.
- 4.Inspection and Refund
After our artisans inspect the returned piece for integrity, your refund will be processed to your original payment method within 7-10 business days.
